FAQ
Questions owners ask me.
Straight answers about cost, contracts, reviews and results. Don't see yours? Email me.
How much does it cost?
Setup starts at $1,000 one time. Monthly care starts at $500 a month. Prices are in Canadian dollars.
Your 3 fixes are free, with no strings.
Isn't my Google profile free?
Yes. Google doesn't charge for it, and no one should charge you for the profile itself. You pay me for my time and work on it.
Is there a contract?
No long contract. It's month to month. If you want to stop, tell me. I need 5 business days of notice.
Do I keep my profile if I stop?
Yes. You stay the owner the whole time. I'm added as a manager, which means I can make updates but can't remove you.
When you leave, I remove myself within 5 business days. You keep all your reviews, photos and posts.
Do you guarantee a
No. No one can, and Google says to walk away from anyone who promises it. Google shows people the best match nearby, so where the customer is standing matters too.
I promise the work, and a clear report each month so you can see it.
How fast will I see results?
Fixes go live within days. Google can take a few weeks to notice. Most changes are fair to judge after about 3 months.
Your monthly report shows calls, direction requests and website clicks, so you can see what's changing.
What do you need from me?
A short call to start, about 20 minutes. Then add me as a manager on your profile. I'll show you how. It takes two minutes.
After that, send me a few real photos now and then, and keep asking happy customers for reviews. I never need your Google password.
Will you write or buy reviews for me?
Never. Fake reviews, paid reviews, and only asking happy customers all break Google's rules. I help you ask every customer in a simple, honest way.
If you send review requests by email or text, I'll help you do it the way Canada's anti-spam law allows.
Are you from Google?
No. I'm an independent local business in Edmonton. Google doesn't call businesses to sell ranking, and it won't ask for payment over the phone.
If someone says they're from Google and asks for money, hang up.
You contacted me first. How do I know you're real?
Good question to ask. My name, city and email are on this site. Your 3 fixes are free, and I don't need access to your profile to work them out.
Ask me anything before you decide. If you say no, I'll leave you alone.
I'm on Best of Edmonton. Will hiring you move me up?
No. I run that list too, and it uses only Google ratings and review counts, with the same math for every business. No one can pay to move up, including my clients.
My work is on your Google profile itself.
I work from home and drive to customers. Can you still help?
Yes. Google lets you hide your home address and show the area you serve instead. I'll set that up the right way.
What's in my 3 fixes?
I look at your Google profile and 3 nearby competitors. I also ask ChatGPT, Perplexity and Google who they recommend in your area.
Within 2 business days you get one email with the three changes that matter most, biggest impact first: how your reviews compare with the competitors ranked above you, one gap in your Google profile, and what the AI tools say when asked for the best in your city. You can do them yourself, or ask me to help. I don't need your password or access to your profile, and there is no call unless you want one.
Still have a question? Send me a message.
3 free fixes
Want to know what's holding your profile back?
Get 3 free fixes. I'll show you what to change first. You can do them yourself or ask me to help.